FAQS
List of questions and answers that may be useful for your visit to the OXO Video Game Museum.
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GENERAL
WHAT CAN I FIND AND DO AT OXO?At OXO you will enjoy video games like never before, in an experience designed for all ages. You can discover its history from the first games, have fun on classic consoles and try out the latest in the world of videogames, all in a unique atmosphere to share with the family.
DO I HAVE TO BE A VIDEO GAME LOVER TO ENJOY OXO?Of course not! You will find a completely mind-blowing world: incredible objects, artistic installations and above all, discover what video games are all about.
HOW CAN I GET A TICKET TO VISIT OXO?You can purchase your OXO ticket electronically here and at the museum's ticket offices during opening hours. We recommend buying them in advance to guarantee access and avoid unnecessary waiting.
WHAT ARE THE OPENING HOURS OF THE MUSEUM?Monday to Sunday from 11:00 to 22:00
I DON'T HAVE A CREDIT CARD TO BUY TICKETS, CAN I PAY IN CASH?Yes, you can pay with cash directly at the OXO ticket office.
HOW CAN I CHOOSE THE DAY OF MY VISIT?On the OXO website you can choose the day and time slot to visit the museum.
HOW LONG IS THE VISIT?With your ticket you will have access to the whole museum for 2 hours.
CAN MINORS ENTER THE MUSEUM UNACCOMPANIED?No, lChildren under the age of 14 must be accompanied by an adult.
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RATES
ARE THERE REDUCED FARES?Yes, we have discounts for children under 13 years old, senior ticket for over 65 years old and reduced price for people with disabilities (must be justified in the access). We also have a Family Pack valid for 4 people (2 adults and 2 children under 13).
DO CHILDREN GET FREE ADMISSION TO THE MUSEUM?Children under 5 years of age do not pay admission.
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CONSERVATION
I HAVE AN OLD COMPUTER, CONSOLE OR VIDEO GAME THAT I WOULD LIKE TO DONATE TO THE MUSEUM, DO YOU ACCEPT DONATIONS?The museum's mission is the conservation and preservation of historical legacy. Send us an email con the donation proposal and we will contact you.
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OTHER QUESTIONS
WHAT LANGUAGE IS THE CONTENT OF THE MUSEUM IN?The official language of the museum is Spanish. All texts and information are also in English.
DO YOU HAVE AUDIO GUIDES?Yes, we have audio guides in Spanish and English. We will include more languages in the near future.
ARE THERE GUIDED TOURS IN THE MUSEUM?Yes, the museum offers guided tours by prior reservation by e-mail: [email protected]
I AM A TEACHER AND I WANT TO VISIT THE MUSEUM WITH MY CLASS OR SCHOOL, HOW CAN I ORGANISE A VISIT?We have customized options for groups of students. Contact us so that we can explain all the possibilities to make your visit to the museum with your students unforgettable.
DO YOU HAVE A SHOP WITH VIDEO GAME ITEMS IN OXO?At OXO you will find a shop specialising in video games of all kinds, as well as official merchandising from the best brands.
DO YOU SELL VIDEO GAMES IN THE OXO SHOP?In the OXO shop we have practically everything, but we don't sell video games. You will only find some collector's editions related to the museum's exhibitions.
DO YOU ORGANISE BUSINESS EVENTS AT OXO?Yes, contact us to book your event in a unique space.
I WOULD LIKE TO PROPOSE A CONTENT OR ACTIVITY IN THE MUSEUM, ARE YOU OPEN?We are always interested in adding interesting proposals to OXO. Get in touch with us to tell us about it.
I WOULD LIKE TO JOIN THE OXO STAFF, HOW CAN I DO IT?Contact us from here.
CAN I ENTER WITH MY PET?We love pets, but in order to maintain the safety of the materials on display, we do not allow their entry.
CAN I BRING MY BIKE, SCOOTER, ROLLERBLADES OR SKATEBOARD INTO THE MUSEUM?For space and security reasons we do not allow these types of vehicles to enter the museum.